Welcome to Our Platform
www.hallstatt.taxi is a specialized platform connecting passengers with professional transportation services. All transportation services reserved through www.hallstatt.taxi are delivered by licensed Taxi or Transportation Companies operating globally.
When you place a reservation through www.hallstatt.taxi, you acknowledge and accept these terms and conditions, and confirm that any passengers under 18 years of age will be accompanied by a legal guardian or authorized adult.
Please note that www.hallstatt.taxi functions solely as a booking platform. While we monitor service quality and address customer concerns, www.hallstatt.taxi cannot assume responsibility for incidents occurring during or after your transportation service that are caused by drivers or passengers.
1. Service Definitions
1.1. Transportation Service includes:
- Driver waiting at the designated meeting location until passenger arrival or until the waiting period expires
- Passenger greeting with clear identification
- Assistance with luggage and boarding
- Safe transport to your specified destination
Our services utilize a variety of vehicles including sedans, SUVs, luxury cars, minivans, and larger passenger vehicles based on your selection.
1.2. Service Provider refers to the transportation company or licensed professional that has partnered with www.hallstatt.taxi to offer passenger transportation services.
1.3. Supplementary Services include any additional offerings that may complement your transportation booking, such as child seats, premium vehicle options, extended waiting time, or special accommodations. These may incur additional charges or be included depending on your booking.
1.4. www.hallstatt.taxi Platform encompasses our website, mobile applications, customer service channels, and any digital interfaces through which you can make bookings, access information, request support, or provide feedback.
1.5. Booking Request is the set of details you provide to www.hallstatt.taxi that specifies your transportation needs, including pickup location, destination, date, time, and any special requirements.
1.6. Confirmation Voucher is the document you receive after your booking is confirmed, containing essential service details and payment information.
1.7. Confirmed Reservation means your booking request has been accepted by both www.hallstatt.taxi and the service provider.
1.8. Vehicle-Based Pricing: Our transportation services are priced per vehicle rather than per passenger. The vehicle capacity determines the maximum number of passengers, not the fare. Note: For journeys involving attractions, landmarks, or special venues, entrance fees are not included in our service price. For pre-arranged services, a 20% reservation deposit may be required, which becomes non-refundable if the booking is canceled.
2. Booking Process
2.1. When submitting a booking through www.hallstatt.taxi, you are responsible for providing accurate and complete information. Any service disruptions or inadequacies resulting from incorrect details will be your responsibility.
2.2. After receiving your booking, www.hallstatt.taxi may contact you for additional information or clarification. Once validated, your request is forwarded to an appropriate service provider who will confirm their ability to fulfill your transportation needs. Your booking becomes a confirmed reservation only after service provider acceptance.
2.3. For timely service arrangement, www.hallstatt.taxi requires bookings to be made:
- At least 24 hours in advance for standard vehicles (Economy, Standard, Comfort, and small minivans)
- At least 48 hours in advance for premium vehicles, luxury options, and larger capacity vehicles (Executive, Luxury, VIP services, and vehicles carrying more than 7 passengers)
www.hallstatt.taxi reserves the right to decline last-minute booking requests that fall outside these time frames.
3. Pickup and Destination Information
3.1. Pickup Location refers to the specific address or designated meeting point where the driver will await your arrival. Destination refers to the address where you will be transported.
3.2. Both pickup and destination locations must be clearly identifiable. This can include hotel names, residential addresses, landmarks, map coordinates, or transportation hubs. www.hallstatt.taxi will confirm whether your provided locations are sufficiently detailed for service fulfillment.
4. Scheduling and Waiting Time
4.1. Your specified pickup date and time indicates when the driver should arrive at the meeting location. All times are based on local time at the pickup location. For airport or station pickups, flight or train information may be required for tracking.
4.2. Standard complimentary waiting time is 60 minutes for airport/port pickups and 15 minutes for all other locations. Extended waiting may incur additional fees.
4.3. When your destination is an airport or transportation hub with scheduled departures, you bear responsibility for allowing sufficient time to reach your terminal and complete check-in procedures. www.hallstatt.taxi provides estimated journey durations, but you must account for potential traffic delays and peak travel times.
4.4. For airport transfers, www.hallstatt.taxi recommends scheduling your pickup at least 3 hours before your flight's check-in deadline to accommodate potential delays.
5. Vehicle Selection
5.1. The total passenger count (including children) must align with the capacity of your selected vehicle. Child safety seats and oversized luggage may reduce the available passenger capacity.
5.2. When traveling with children, you are responsible for requesting appropriate child safety seats according to local regulations and safety standards.
5.3. If www.hallstatt.taxi provides a vehicle upgrade at no additional cost, this is considered a service enhancement rather than a contract modification.
5.4. Vehicle images displayed on www.hallstatt.taxi represent the category and approximate style of transportation, not necessarily the exact make or model that will provide your service.
6. Luggage Policies
6.1. Standard luggage is defined as items with combined dimensions (length + width + height) not exceeding 158 cm (62 inches).
6.2. Special items including sporting equipment (skis, golf clubs, bicycles, surfboards), mobility devices, musical instruments, pet carriers, and oversized bags require advance notification and may incur supplementary charges.
6.3. Pet transportation is permitted only when animals are secured in appropriate carriers with solid bottoms, and when the carrier dimensions fall within standard luggage parameters.
7. Required Passenger Information
7.1. To facilitate your booking and ensure smooth communication, www.hallstatt.taxi requires:
- Full passenger name as it appears on identification documents
- A functioning mobile phone number that will be accessible during travel
- A valid email address for booking confirmations and updates
- Any additional details relevant to your specific journey
7.2. www.hallstatt.taxi commits to protecting your personal information in accordance with our Privacy Policy and applicable data protection laws.
8. Communication and Support
8.1. Essential booking information and updates will be delivered to the email address you provide during the reservation process.
8.2. You assume responsibility for monitoring your communications and maintaining accurate contact information. www.hallstatt.taxi cannot be held liable for service disruptions resulting from unread messages or outdated contact details.
8.3. For inquiries or assistance, you may contact www.hallstatt.taxi support team or your assigned driver using the contact information provided in your confirmation voucher.
9. Booking Modifications
9.1. www.hallstatt.taxi can accommodate booking modifications submitted at least 48 hours before your scheduled service.
9.2. Changes that increase the service scope or duration may require additional payment before confirmation.
10. Cancellation Policy
10.1. You may cancel your reservation any time prior to the scheduled service commencement.
10.2. Cancellations processed at least 24 hours before standard vehicle services or 48 hours before premium vehicle services qualify for a full refund minus any payment processing fees.
10.3. For timely cancellations, www.hallstatt.taxi will process your refund according to our refund policy, less any transaction fees imposed by payment processors.
10.4. Cancellations made after the free cancellation period will receive a partial refund, with deductions for service provider preparation costs in accordance with local regulations and industry standards.
10.5. Service providers partnered with www.hallstatt.taxi may cancel confirmed reservations under the following circumstances:
- Unforeseeable circumstances beyond reasonable control
- Passenger no-show exceeding the complimentary waiting period
- Discovery upon arrival that essential booking information was omitted (such as required child seats or special equipment) that materially affects service delivery
11. Data Protection
11.1. www.hallstatt.taxi implements comprehensive measures to safeguard your personal data and respect your privacy.
11.2. By using services offered by www.hallstatt.taxi, you consent to the data practices outlined in our Privacy Policy.
11.3. Personal information collected during booking is used solely for reservation processing, customer support, service improvement, and regulatory compliance.
11.4. www.hallstatt.taxi maintains strict confidentiality of your information and shares data with third parties only when necessary for service fulfillment or when legally required.
11.5. For privacy inquiries or concerns, please contact our data protection team at Contact.
12. Liability Limitations
12.1. While www.hallstatt.taxi strives for service excellence, we primarily function as an intermediary connecting passengers with transportation service providers.
12.2. www.hallstatt.taxi cannot accept liability for:
- Damages or losses resulting from service provider actions beyond our reasonable control
- Missed connections or appointments due to traffic conditions, weather events, or other external factors
- Damage to or loss of personal belongings during transport
- Service interruptions caused by circumstances beyond reasonable control including severe weather, natural disasters, civil unrest, or regulatory restrictions
13. Applicable Law
13.1. These terms and conditions are governed by the laws of the jurisdiction where www.hallstatt.taxi maintains its principal business registration.
13.2. Any disputes arising from these terms or related services shall be resolved exclusively in the courts of the jurisdiction where www.hallstatt.taxi is legally registered.
14. Contact Us
14.1. For questions, feedback, or concerns regarding your booking or these terms and conditions, please reach out through the following channels:
Email: Contact
Website: www.hallstatt.taxi
15. Legal Framework
15.1. These terms and conditions represent the complete agreement between you and www.hallstatt.taxi concerning the use of our booking platform and related services.
15.2. www.hallstatt.taxi maintains the right to update these terms as necessary. Any revisions take immediate effect upon publication on our website.
15.3. Continued use of www.hallstatt.taxi after terms modification constitutes acceptance of the updated conditions.